Support

Something not working, or a question about Mirrorlark? We're happy to help.

Email us

support@mirrorlark.com

To help us answer quickly, please include:

  • your Fire TV model and Fire OS version (Settings > My Fire TV > About on the Fire TV)
  • your iPhone or iPad model and iOS or iPadOS version
  • the Mirrorlark version (Settings > About in Mirrorlark)
  • what you tried and what happened

Quick fixes

Mirrorlark doesn't appear in Screen Mirroring

The picture is black but the rest works

Some streaming apps don't allow their movies and shows to be mirrored. The rest of your screen mirrors normally.

The TV asks for a PIN

Require a PIN for new devices is turned on in Mirrorlark's Settings. Enter the PIN shown on the TV on your iPhone or iPad. You only need to do this once per device.

Purchases and refunds

The $0.99 unlock is sold through the Amazon Appstore. If the unlock is missing after a reinstall, make sure the Fire TV is signed in to the Amazon account you bought it with, then restart Mirrorlark. For refunds, contact Amazon customer service.

More answers in the FAQ